Therm-O-Disc expects the following from its suppliers:
- Commitment to continuous improvement.
- Cost containment and reduction programs.
- 100% on-time delivery to Therm-O-Disc's request date.
- Capable processes.
- Cpk performance of 1.5 or greater on all Critical and Major Characteristics.
- Zero defects.
- Timely and effective corrective action in the event of a nonconformance.
- Open communication channel with business, technical and manufacturing personnel.
- Advance notification of production or shipping concerns.
- Communication of any significant process, product or material change.
- Financially solid and well managed.
- Commitment to exploring new technologies and processes.
- Striving for Best Cost Producer status.
- Implementation of Electronic Data Interchange and Inventory Reduction Programs.
- Acquiring Therm-O-Disc Certification.
- Conformance to all policies and procedures outlined on this web site.
